Privacy Policy
Canroyal Engine Oil Manufacturing Company
Effective Date: January 2026
At Canroyal Engine Oil Manufacturing Company ("we," "our," or "us"), operating from the Alburaimi Industrial Area, Sultanate of Oman, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our digital platforms and global services.
1. Information We Collect
We may collect information about you in a variety of ways when you interact with our website, request product catalogues, submit trade inquiries, or communicate with our international partners (including our strategic networks in the United States and the Philippines):
Personal Identification Data: Name, professional title, company name, email address, telephone number, and physical business address.
Business & Transactional Details: Specific lubricant requirements, order specifications, inquiries regarding automotive engine oils, industrial lubricants, transmission fluids, and custom branding options.
Technical & Usage Data: IP address, browser type, operating system, access times, pages viewed, and referring website addresses collected automatically through cookies and analytics tools.
2. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
Process trade inquiries, quotations, and orders for our automotive, industrial, and specialized fluid lines.
Coordinate with our global partners and manufacturing divisions in Oman, the United States, and the Philippines to fulfill client requests.
Send administrative information, such as updates to terms, conditions, and policies.
Respond to customer service requests and technical support inquiries regarding API and OEM specifications.
Improve website performance, security, and user experience through analytics.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
Global Partners & Affiliates: Sharing necessary data with our authorized collaborative partners in the USA and the Philippines strictly to manage international distribution and supply chain logistics.
Legal Obligations: When required to comply with applicable laws, governmental regulations, judicial proceedings, or court orders.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Security of Your Information
We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, accidental loss, disclosure, alteration, and destruction. While we have taken reasonable steps to secure the data you provide to us, please be aware that no security measure is impenetrable.
5. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to help customize the site and improve your experience. You can choose to accept or decline cookies through your web browser controls. Declining cookies may prevent you from taking full advantage of certain features on our website.
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.
Contact Us
If you have questions, comments, or requests regarding this Privacy Policy, please reach out to us at:
Canroyal Engine Oil Manufacturing Company
Alburaimi Industrial Area 1, Sultanate of Oman
Email: Starrven@canroyal.us